Your Question Answered Here

Old Gold

What materials do you use?

I work primarily with gold, sterling silver and gemstones—either newly sourced or recycled from existing jewelry. For custom projects, we can also discuss stones you already have or choose new ones all together. 

Vintage pieces will have materials listed, and are always solid gold or sterling silver.

What if I want a custom piece but don't have old gold to melt down?

While I love reworking existing materials, I also work with responsibly sourced metals and stones. We’ll talk through your vision and find a signature design together.

Can I trade in old gold towards a purchase?

Please! I like to say old gold, new magic. If you have family heirlooms you no longer wear, you are more than welcome to trade these in for a custom project or store credit. 

Process + Timelines

How long do custom projects take? 

Timelines vary depending on the complexity of the design, your materials, and the season. After we connect and I understand what you're envisioning, I’ll provide a quote with a personalized timeline. 

What’s the timeline for made-to-order rings? 

Made-to-order rings typically ship within 4 weeks. 

How fast do vintage pieces ship? 

Within three business days of purchase.

ReTurn & Refunds

Can I return my order? 

Due to the nature of the work, all sales are final. This includes custom projects, made-to-order items, and vintage pieces. I can assure you that QM is 100% behind making sure you are both satisfied and excited by your journey with us!